Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Terms & Conditions
Welcome to SS The Label. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. General Information
This website is owned and operated by SS The Label. Throughout the site, the terms “we,” “us,” and “our” refer to SS The Label. We offer this website, including all information, products, and services available from this site to you, conditioned upon your acceptance of all terms, conditions, and policies stated here.
2. Products & Orders
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All our products are handcrafted and made-to-order unless mentioned otherwise.
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Product images are for representation. Minor variations may occur due to lighting, screen settings, or handcrafting techniques.
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Once an order is placed and confirmed, it cannot be canceled.
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Custom orders may take longer to process and deliver, and no refunds will be issued for such orders unless there is a defect.
3. Pricing & Payments
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All prices listed are in AED (UAE Dirham) unless specified otherwise.
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We reserve the right to change prices at any time without notice.
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Full payment is required at the time of order. We use secure third-party payment gateways for all transactions.
4. Shipping & Delivery
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We offer worldwide shipping. Delivery times may vary based on the destination and order type.
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Once dispatched, you will receive tracking details via email or WhatsApp.
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Any customs duties, taxes, or additional charges imposed by your country are the customer’s responsibility.
5. Returns & Exchanges
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We do not accept returns or exchanges on made-to-order or customized items.
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In case of a defective or incorrect item, please contact us within 48 hours of receiving the product with photos and order details.
For full policy, visit: Orders & Returns
6. Intellectual Property
All content on this website – including images, text, designs, logos, and graphics – is the property of SS The Label and may not be used, copied, or reproduced without written consent.
7. User Conduct
You agree not to misuse our website or services. Any fraudulent, illegal, or abusive behavior may lead to termination of your access to the site.
8. Limitation of Liability
SS The Label shall not be liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
9. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the site means acceptance of those changes.
10. Contact Us
If you have any questions about these Terms & Conditions:
📧 Email: ssthelabeldxb@gmail.com
📞 Phone: +971 52 559 7286
